10 May 2013

The failure of a remixable Internet

Months ago, my choice of web-based IM aggregators, Meebo, was purchased by Google and discontinued. Google, like Microsoft before, is deep in the era of purchasing companies for their internal skills and then killing the original product of those skills. I started using Meebo several employers back when the desktop client Digsby was blocked by their IT dept. Digsby had superseded Trillian for me, based on a recommendation from my bro-in-law. I wanted to like the open-source Pidgin but could not. The web-based solutions were ideal for access anywhere (yay, the cloud!), and so I doubt I'll move back to a desktop client. Web-based services can also provide a single archive of all of your conversations. I had used a now-defunct service called Dexrex to archive, but it has since welshed on its promise to provide export and search, and just recently went offline complete (fuck you, cloud!).

After the death of Meebo, I, like many others, moved to imo. It was in many ways better and provided both import and export, including import of the Meebo data. One benefit of having Google buy-then-kill your product: their Data Liberation Front army will make sure its data is retrievable in the most standards-compliant form available. I have a general distrust of loss-of-ownership, and a robust import/export mitigates that. A variation on this is the oddness of Apple forcing users to port their information from MobileMe to iCloud when MM was discontinued. Pretty bold offloading your own internal work to your customers. Imo had been doing its job without much fuss up until last weekend when their connection to Skype's network started failing. It has not yet come back. One theory is that since Microsoft, who purchased Skype, is adding web-based Skype access, they must kill access from other OSes such as Chrome. The removal of Skype from imo has, inexplicably, also removed access to your archived Skype conversation. No word yet on if they will become available again.

These aggregation tools are one of the key concepts behind the web--a system that links services--and walled gardens are a barrier to implementing that concept. There is a trend toward products with no user serviceable parts inside (a la the iPad and Facebook) but it is not necessarily the dominant thread in computer evolution. Wikipedia, open source code libraries, embeddable YouTube videos, embeddable tweets, and RSS are all enablers of that other thread (ignoring the dreaded "Video No Longer Available" static). W/r/t the closed systems: avoid those you can and back up frequently. An easy exit strategy is your plan B.

[ posted by sstrader on 10 May 2013 at 8:39:25 AM in Internet | tagged iphone, social network ]
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