2 March 2009

Extended warranty

Looking at SquareTrade for an extended warranty for my new laptop. I tend to avoide these things, but since it's (1) a refurb, (2) only covered for 90 days, and (c) only cost me 600buck, a warranty seems more warranted. I received an email from them, so Buy.com must have a partnership with SquareTrade: $100 covering a year after the 90 days. They seem trustworthy enough. Woot uses them. The only questionable information I found was a complaint on eBay (and on the first page of Google search results, I might add) where the customer tried to have their phone repaired and SquareTrade said that the phone was not, in fact, eligable for warranty through them. They got their money back, but the smell of scam-or-scam-like-behavior was thick. If they'd never taken advantage of the warranty, SquareTrade would have kept the money and yet provided no protection. A minor complaint, but it speaks to the integrity of the company.

[ posted by sstrader on 2 March 2009 at 1:13:58 PM in Home Network & Gadgets ]